Refreshed National Standards for Volunteer Involvement

The National Standards for Volunteer Involvement have been refreshed to ensure they are contemporary and inclusive of the diversity of volunteering and volunteers.

The National Standards are a best practice framework to guide volunteer involvement. The National Standards can be used flexibly, recognising that volunteering takes place in highly diverse settings and ways.

The development of the refreshed National Standards was informed by a sector wide consultation process conducted across each state and territory in 2023. Thank you to everyone who contributed.

Insights gained through the National Strategy for Volunteering consultations also informed the refresh as well as insights from overseas and other ‘national standards’ arrangements. The project was funded via the Australian Government’s Volunteer Management Activity.

All organisations and groups can implement the refreshed National Standards at any time. The refreshed National Standards have retained the core aims and principles underpinning the previous standards and the eight broad focus areas of the National Standards are the same.

The state and territory Volunteering Peak Bodies are leading the implementation of the refreshed National Standards and will be offering training in the coming months. You can book your organisation’s personalised Gap Assessment against the new National Standards by submitting the form at the bottom of this page.

Download the refreshed National Standards for Volunteer Involvement and supporting resources here:

Book your organisation’s private gap assessment against the National Standards by completing an enquiry form below.

Volunteering Queensland can work with your organisation to complete a National Standards Gap Assessment and consultation to support the growth of your volunteer services.   The gap assessment helps you to evaluate where your organisation is currently, determine your priorities for enhancing your volunteer engagement and decide on a path forward.  

Gap Assessment consultations last for up to 2 hours and are free for Volunteering Queensland members (fees apply for non-members).

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